POLICIES & PROCEDURES
*TEXT 519-532-8486*

Appointment Time Slot 

It is important for many reasons and especially for the well-being of Tanya to respect the time reserved for you.  The client's expectation for Tanya to run late on appointments with no additional charge, is no longer tolerated.  Be sure to address all your concerns in a timely manner because sessions will end on time moving forward.  Failure to respect this policy will result in extra charges for Tanya's time and energy.

Service Payment 

Payment must be made 10 minutes prior to an online session or the service will not be provided.  For in person appointments, please pay and reschedule when you arrive so you can just float out when your service is complete.
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Cancellation Policy 

If you are unable to keep your appointment, please contact Tanya by text at least 24 hours prior to your appointment to reschedule.  If notification of cancellation is less than 24 hours, the missed appointment policy will apply.  Emergency situations come up and discretion will be made by Tanya Butson for short notice circumstances. No notice will not be tolerated.
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Missed Appointment Policy

If you do not show up for your appointment and have not notified Tanya of cancellation at least 24 hours in advance, you will be charged the full price of the treatment.  Failure to pay for the missed appointment charge will result in not being welcomed back.  Courtesy goes a long way.
Bundles and gift certificates from 2019-2024 will expire February 28, 2025, so use them up ASAP.

Gift certificates will have a 1 year expiration date moving forward.